Connecting to
Sign in with your account to access Office 365
Trying to sign you in
Sign-in options
a@b.com
Enter password
Enter password to access your office mail.
a@b.com
Enter your password
a@b.com
You cannot access this right now
Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin.
a@b.com
More information required
Your organization needs more information to keep your account secure
We didn't hear from you
More information
a@b.com
Let’s try something else
You've hit our limit on verification calls. Use Microsoft Authenticator or try to sign in again shortly.
Having trouble? Sign in another way
a@b.com
More details
Troubleshooting details
If you contact your administrator, send this info to them.
Copy info to clipboard
Flag sign-in errors for review:
Enable flagging
If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.
a@b.com
Verify your identity
a@b.com
Approve sign in request
No numbers in your app? Make sure to upgrade to the latest version
a@b.com
Approve sign in request
a@b.com
Verify your email
a@b.com
Help us protect your account
a@b.com
Enter code
a@b.com
Verify your email
a@b.com
Enter code
a@b.com
Approve sign in request
Open the Microsoft app (such as Authenticator or Outlook) you use for approving sign-in requests and approve request .
a@b.com
Sign in
Sign-in is blocked
You've tried to sign in too many times with an incorrect account or password.
Sign-in with is blocked for one of these reasons:
Someone entered the wrong password too many times.
If you signed up for this account through an organization, you might not be able to use it yet.
a@b.com
Let's protect your account
Sign-in is blocked
To ensure your account remains protected, we recommend logging in with a different account when you encounter verification issues. This helps maintain seamless access without requiring additional security info, such as an alternate email address.
a@b.com
Stay signed in?
Stay signed in so you don't have to sign in again next time.