(function(){window.gorgiasChatConfiguration=JSON.parse(`{"application":{"id":27334,"name":"Steel Supplements Support - 941-253-5401","config":{"account":{"id":83429},"language":"en-US","shopName":"the-steel-supplements","shopType":"shopify","campaigns":[{"id":"2bc473f1-a6b6-4220-8b1e-811776f11dce","meta":null,"name":"Welcome visitors","agent":{"name":"Cristiano","avatarUrl":"https://config.gorgias.io/production/bVpA37lrBv6J5oEd/profile/KB3oxwjqYNEb7rkV/4d8ca3f8-300d-42d7-ba82-663657f64089.jpg"},"message":{"html":"
We are happy to confirm that we do ship worldwide. However, we ask that all customers research their local import regulations prior to ordering to ensure that the products they are ordering are legal in their country. Once the order has left our premises, we cannot be held responsible for any delays due to customs. We are not responsible for any customs fees that may be charged and the customer assumes all responsibility for any additional fees charged by customs.(
Link)
","text":"We are happy to confirm that we do ship worldwide. However, we ask that all customers research their local import regulations prior to ordering to ensure that the products they are ordering are legal in their country. Once the order has left our premises, we cannot be held responsible for any delays due to customs. We are not responsible for any customs fees that may be charged and the customer assumes all responsibility for any additional fees charged by customs.(Link)","attachments":[]}},{"id":"0efd6656-289e-4f6d-ab5b-4202e9518b5c","title":"What is your return policy?","deactivatedDatetime":null,"responseMessageContent":{"html":"We accept returns on new, unopened, undamaged items in original packaging within 30 days from the order date. All returns are subject to a 15% restocking fee and our shipping costs. The customer must contact us prior to returning product(s). We do not give refunds on opened products.
If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of shipment.
If a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list. Refunds will only be issued after the items have been returned to us.
If a product is missing from your order, then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and weighed prior to shipping to avoid any fraudulent claims.(
Link)
","text":"We accept returns on new, unopened, undamaged items in original packaging within 30 days from the order date. All returns are subject to a 15% restocking fee and our shipping costs. The customer must contact us prior to returning product(s). We do not give refunds on opened products.\\n\\nIf you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of shipment. \\nIf a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list. Refunds will only be issued after the items have been returned to us.\\nIf a product is missing from your order, then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and weighed prior to shipping to avoid any fraudulent claims.(Link)","attachments":[]}},{"id":"f77fd38c-2c1d-42d3-8021-2a6e6bcf4ccc","title":"What is the difference of the andros?","deactivatedDatetime":null,"responseMessageContent":{"html":"