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JSON.stringify({agentStore:this.agentStore,appStore:this.appStore,clientStore:this.clientStore,config:this.widgetConfig,exceptionsStore:this.exceptionsStore.getAll(),messagesStore:this.messagesFormatter.toDebugLog(),messageHistory:this.messageHistory,reduxStore:this.reduxStore.getState(),userAgent:navigator.userAgent,version:s.EnvironmentManager.getVersion(),visitorsInsightEventsStore:this.viSocketEventsStore.getAll(),webSocketEventsStore:this.webSocketEventsStore.getAll(),actionsStore:this.actionsStore.getAll(),lastLog:l.default.lastLog.join("\r\n"),configLogs:{lastStatus:a.default.lastStatus}})}}],[{key:"getInstance",value:function(){return d}}]),e}();t.default=f},87144:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.EventStore=void 0;var i=r(n(33119)),o=r(n(92664));let a=function(){function 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e="";this.messagesStore.store.forEach((t=>{const n=t.store;let r;if("client"===n.from)r="you";else{if("agent"!==n.from&&"bot"!==n.from)return;{let e=n.from_id&&(0,l.getAgentById)(+n.from_id);"bot"===n.from&&(e=n.from_id&&(0,l.getBotById)(+n.from_id)),r=e?`${e.name} (${e.title})`:"agent"}}let i=n.text;if(!i||"form"===n.type||"botsystem"===n.type)return;if("media"===n.type&&n.body&&n.body.file_url){const e=n.body.name||n.body.file_name,t=n.body.file_url||n.body.file;i=`${e}`}const o="cobrowse"===n.type&&n.body&&n.body.address;if(o){const e=n.body.text||"",t=`${n.body.url}#jvhs_${n.body.address}`;i=`${(0,s.escape)(e).trim()}`}let a=i?(0,s.escape)(i).trim():"";o&&(a=i);const u=new Date(n.created_ts),c=u.toLocaleDateString(),d=u.toLocaleTimeString();e+=`\n ${c} ${d}, ${r}\n
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\n
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e(){(0,i.default)(this,e),this.pageVisible=(0,s.pageVisible)(),this.subscribers=[],(0,a.listenVisibility)((()=>{this.pageVisible=(0,s.pageVisible)(),l.log("Page visibility changed to:",this.pageVisible),this.fireSubscriptions(this.pageVisible)}))}return(0,o.default)(e,[{key:"fireSubscriptions",value:function(e){this.subscribers.forEach((t=>{t(e)}))}},{key:"subscribe",value:function(e){this.subscribers.push(e)}},{key:"unsubscribe",value:function(e){this.subscribers=this.subscribers.filter((t=>{if(t!==e)return t}))}}]),e}());t.default=u},51094:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.default=void 0;var i=r(n(33119)),o=r(n(92664)),a=n(26932),s=n(62168);const l=r(n(4855)).default.name("PermissionManager");var u=function(){function e(){(0,i.default)(this,e),this.allowedMics=[],this.allMics=[],this.allSpeakers=[],this.getAllDevices()}return(0,o.default)(e,[{key:"checkAudio",value:async function(){if(!navigator.mediaDevices)return 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e=(0,f.getPageWindow)(),t=e.document.head,n=e.document.createElement("script");n.async=!0,n.src="//google.com/recaptcha/api.js?render=explicit&onload=jivo_onRecaptchaLoadCallback",e.jivo_onRecaptchaLoadCallback=this.onLoadCallback.bind(this),t.appendChild(n)}},{key:"onLoadCallback",value:function(){_.log("onLoadCallback"),this.grecaptcha=(0,f.getPageWindow)().grecaptcha,this.recaptchaWidgetIndex=this.grecaptcha.render({sitekey:this.token,badge:"bottomleft"}),g.connectionAdapter.openConnect()}},{key:"getGRecaptchaToken",value:function(){let e=arguments.length>0&&void 0!==arguments[0]?arguments[0]:{};const t=e.action;return _.log("getGRecaptchaToken: request token"),this.grecaptcha.execute(this.recaptchaWidgetIndex,{action:t})}},{key:"getJivoAntispamToken",value:function(e,t){let n=arguments.length>2&&void 0!==arguments[2]?arguments[2]:"startup";_.log("getJivoAntispamToken",n),this.grecaptcha.ready((()=>{_.log("GRECAPTCHA READY: Request 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0:(h.Monitoring.telemetry(s.TelemetryName.RECAPTCHA_FAILURE,{param1:i.score,param2:null===(o=i.reason)||void 0===o?void 0:o.join(",")}),_.log("Recaptcha request is unsuccessful"),this.block(),setTimeout((()=>{(0,c.enableRecaptchaAntispam)()}),1500),n&&n());var o})))}},{key:"onTokenFailure",value:function(e,t){_.log("Execution error",e),h.Monitoring.telemetry(s.TelemetryName.RECAPTCHA_ERROR,{param1:"Client error: "+JSON.stringify(e)}),t&&t(e)}},{key:"block",value:function(){this.blocked=!0}}],[{key:"getInstance",value:function(){return m}}]),e}();var y=v;t.default=y},75686:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.default=void 0;var i=r(n(33119)),o=r(n(92664));var a=new(function(){function e(){(0,i.default)(this,e),this.refs={},this.observers={}}return(0,o.default)(e,[{key:"set",value:function(e,t){e&&t&&(this.refs[e]=t,this._fire(e))}},{key:"get",value:function(e){if(e&&this.refs[e])return this.refs[e].base?this.refs[e].base:this.refs[e]}},{key:"getComponent",value:function(e){return this.refs[e]}},{key:"subscribe",value:function(e,t){this.observers[e]||(this.observers[e]=[]),this.observers[e].push(t)}},{key:"unsubscribe",value:function(e,t){this.observers[e]=this.observers[e].filter((e=>{if(e!==t)return e}))}},{key:"_fire",value:function(e){this.observers[e]||(this.observers[e]=[]),this.observers[e].forEach((e=>{e()}))}}]),e}());t.default=a},46902:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.AudioBufferStore=void 0;var i=r(n(33119)),o=r(n(92664));const a=new(function(){function e(){(0,i.default)(this,e),this.audioBuffers={},this.mp3BuffersLengths={notification:5808,agent_message:3760,outgoing_message:5014},this.oggBufferLengths={notification:6140,agent_message:6464,outgoing_message:7165}}return(0,o.default)(e,[{key:"set",value:function(e,t){this.audioBuffers[e]=t}},{key:"get",value:function(e){return this.audioBuffers[e]||null}},{key:"getReadyAudioBuffersCount",value:function(){return Object.keys(this.audioBuffers).length}},{key:"getReferenceBufferLength",value:function(e,t){switch(t){case"mp3":return this.mp3BuffersLengths[e];case"ogg":return this.oggBufferLengths[e]}}}]),e}());t.AudioBufferStore=a},39933:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.HTMLAudioSoundManager=void 0;var i=r(n(33119)),o=r(n(92664)),a=r(n(7819)),s=r(n(84827)),l=r(n(85299)),u=r(n(55536)),c=n(14433),d=n(21951),f=n(54415),p=r(n(19955)),h=r(n(75686)),g=n(70859);function _(e){var t=function(){if("undefined"==typeof Reflect||!Reflect.construct)return!1;if(Reflect.construct.sham)return!1;if("function"==typeof Proxy)return!0;try{return Boolean.prototype.valueOf.call(Reflect.construct(Boolean,[],(function(){}))),!0}catch(e){return!1}}();return function(){var n,r=(0,u.default)(e);if(t){var i=(0,u.default)(this).constructor;n=Reflect.construct(r,arguments,i)}else n=r.apply(this,arguments);return(0,l.default)(this,n)}}const m=r(n(4855)).default.name("HTMLAudioSoundManager");let v=function(e){(0,s.default)(n,e);var t=_(n);function n(e){var r;let o=arguments.length>1&&void 0!==arguments[1]&&arguments[1];return(0,i.default)(this,n),(r=t.call(this,e,o)).touchListenerTimeout=null,r.soundNodes={},r._windowOnClicked,r._mobileHackHandler=r._mobileHackHandler.bind((0,a.default)(r)),r}return(0,o.default)(n,[{key:"initSoundPlayer",value:function(){m.log("Initialization started"),this.disabled||(this.soundNodes={agent_message:h.default.get(g.Component.SOUND_AGENT_MESSAGE),notification:h.default.get(g.Component.SOUND_NOTIFICATION),outgoing_message:h.default.get(g.Component.SOUND_OUTGOING_MESSAGE)},p.default.mobileOrTablet()&&this._addHackListeners([window.parent,window],"click",this._mobileHackHandler))}},{key:"play",value:function(e,t){if(this.disabled)return void m.log(`Cannot play sound "${e}". SoundManager is disabled.`);const n=this.soundNodes[e];if(n&&void 0!==n.play)try{(p.default.ios()||p.default.safari())&&n.load();const r=n.play();this._promisesSupported(r)?t?r.then((()=>{this._pause(e)})):r.catch((t=>{this.touchListenerTimeout||(this._windowOnClicked=this._windowOnClicked.bind(this,e),p.default.mobileOrTablet()&&this._removeHackListeners([window.parent,window],"click",this._mobileHackHandler),this._addHackListeners([window.parent,window],"click",this._windowOnClicked),this.touchListenerTimeout=setTimeout((()=>{this._removeHackListeners([window.parent,window],"click",this._windowOnClicked)}),3e3))})).then():t&&this._pause(e)}catch(e){f.Monitoring.reportException(e)}}},{key:"_pause",value:function(e){if(this.disabled)return;const t=this.soundNodes[e];void 0!==t.pause&&t.pause()}},{key:"_promisesSupported",value:function(e){return("object"==typeof e||"function"==typeof e)&&e.then&&"function"==typeof e.then}},{key:"_windowOnClicked",value:function(e){this.play(e),clearTimeout(this.touchListenerTimeout),this._removeHackListeners([window.parent,window],"click",this._windowOnClicked),this.touchListenerTimeout=null}},{key:"_mobileHackHandler",value:function(){this._mobileHack(),this._removeHackListeners([window.parent,window],"click",this._mobileHackHandler)}},{key:"_mobileHack",value:function(){this.play(this.sounds[1],!0)}},{key:"_addHackListeners",value:function(e,t,n){e.forEach((e=>(0,d.addListener)(e,t,n)))}},{key:"_removeHackListeners",value:function(e,t,n){e.forEach((e=>(0,d.removeEvent)(e,t,n)))}}]),n}(c.SoundManagerBase);t.HTMLAudioSoundManager=v},21201:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.SoundDownloader=void 0;var i=r(n(33119)),o=r(n(92664)),a=n(54415),s=n(97615),l=n(95911),u=n(69479),c=n(46902),d=r(n(4855)),f=n(45683);const p=d.default.name("SoundDownloader");let h=function(){function e(t){(0,i.default)(this,e),this.audioContext=t,this.soundValidator=new u.SoundValidator,this.exceptionReported=!1}return(0,o.default)(e,[{key:"downloadSounds",value:function(e,t){e.forEach((e=>{this.download(e,t)}))}},{key:"download",value:function(e,t){l.xhrRequest.get(this._getUrl(e,t),((n,r)=>{if(n)return this._handleDownloadError(n,e,t);const i=this.soundValidator.validate(e,t,r.data);if(i.success)this._decodeBuffer(r.data,e,t);else if(i.error){this._fallback(e,t)||(a.Monitoring.telemetryWithProbability("sound_fallback",{param1:e,param2:t,param3:"validation"},5),p.warn(i.error))}}),{responseType:"arraybuffer"})}},{key:"_getUrl",value:function(e,t){const n=(s.EnvironmentManager.isDevelopment()?"/public":"")+`/sounds/${e}.`;return(0,f.getStaticURL)(n+t)}},{key:"_decodeBuffer",value:function(e,t,n){this.audioContext.decodeAudioData(e,(e=>{c.AudioBufferStore.set(t,e)}),(e=>{this._handleDecodeBufferError(e,t,n)}))}},{key:"_handleDownloadError",value:function(e,t,n){this._fallback(t,n)||(a.Monitoring.telemetryWithProbability("sound_fallback",{param1:t,param2:n,param3:"download"},5),p.warn(`Error downloading arrayBuffer for sound "${t}.${n}". Reason: ${e.code} ${e.text}`))}},{key:"_handleDecodeBufferError",value:function(e,t,n){this._fallback(t,n)||(a.Monitoring.telemetryWithProbability("sound_fallback",{param1:t,param2:n,param3:"decode"},5),p.warn(`Error decoding arrayBuffer for sound "${t}.${n}". Reason: ${e}`))}},{key:"_fallback",value:function(e,t){const n=this._getFallbackExtension(t);return!!n&&(a.Monitoring.telemetryWithProbability("sound_fallback",{param1:e,param2:t,param3:"fallback"},5),this.download(e,n),!0)}},{key:"_getFallbackExtension",value:function(e){return"mp3"===e?"ogg":null}},{key:"_reportErrorMessageOnce",value:function(e){this.exceptionReported||(a.Monitoring.reportException(e),this.exceptionReported=!0)}}]),e}();t.SoundDownloader=h},14433:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.SoundManagerBase=void 0;var i=r(n(33119)),o=r(n(92664));const a=r(n(4855)).default.name("SoundManagerBase");let s=function(){function e(t,n){(0,i.default)(this,e),this.disabled=n,this.sounds=t}return(0,o.default)(e,[{key:"initSoundPlayer",value:function(){a.log("initSoundPlayer method is NOT implemented!")}},{key:"enableSoundPlayer",value:function(){this.disabled=!1}},{key:"disableSoundPlayer",value:function(){this.disabled=!0}},{key:"play",value:function(e){a.log("play method is NOT implemented!")}}]),e}();t.SoundManagerBase=s},69479:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.SoundValidator=void 0;var i=r(n(33119)),o=r(n(92664)),a=n(46902);let s=function(){function e(){(0,i.default)(this,e)}return(0,o.default)(e,[{key:"validate",value:function(e,t,n){let r;return n?n instanceof ArrayBuffer?this._isValidBufferLength(e,t,n)?{success:!0,error:null}:(r=new Error(`ArrayBuffer byteLength for sound "${e}.${t}" is ${n.byteLength}, should be ${a.AudioBufferStore.getReferenceBufferLength(e,t)}.`),{success:!1,error:r}):(r=new Error(`ArrayBuffer for sound "${e}.${t}" is not an instance of ArrayBuffer.`),{success:!1,error:r}):(r=new Error(`No arrayBuffer for sound "${e}.${t}"`),{success:!1,error:r})}},{key:"_isValidBufferLength",value:function(e,t,n){return n.byteLength===a.AudioBufferStore.getReferenceBufferLength(e,t)}}]),e}();t.SoundValidator=s},50725:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.WebAudioSoundManager=void 0;var i=r(n(33119)),o=r(n(92664)),a=r(n(84827)),s=r(n(85299)),l=r(n(55536)),u=n(14433),c=n(54415),d=r(n(19955)),f=r(n(4855)),p=n(21201),h=n(46902);function g(e){var t=function(){if("undefined"==typeof Reflect||!Reflect.construct)return!1;if(Reflect.construct.sham)return!1;if("function"==typeof Proxy)return!0;try{return Boolean.prototype.valueOf.call(Reflect.construct(Boolean,[],(function(){}))),!0}catch(e){return!1}}();return function(){var n,r=(0,l.default)(e);if(t){var i=(0,l.default)(this).constructor;n=Reflect.construct(r,arguments,i)}else n=r.apply(this,arguments);return(0,s.default)(this,n)}}const _=f.default.name("WebAudioSoundManager");let m=function(e){(0,a.default)(n,e);var t=g(n);function n(e){var r;let o=arguments.length>1&&void 0!==arguments[1]&&arguments[1];return(0,i.default)(this,n),(r=t.call(this,e,o)).audioContext=null,r.soundDownloader=null,r}return(0,o.default)(n,[{key:"initSoundPlayer",value:function(){if(_.log("Initialization started"),this.disabled||this._checkIfIsInitialized())return;const e=d.default.firefox()?"ogg":"mp3";this.audioContext=this._createAudioContext(),this.soundDownloader=new p.SoundDownloader(this.audioContext),this.soundDownloader.downloadSounds(this.sounds,e)}},{key:"play",value:function(e){!this.disabled&&this._checkIfIsInitialized()?(this.audioContext||(_.log("AudioContext was created on play"),this.audioContext=this._createAudioContext()),"suspended"===this.audioContext.state?this.audioContext.resume().then((()=>{_.log("AudioContext was resumed"),this._startBufferAudio(e)})):this._startBufferAudio(e)):_.log(`Cannot play sound "${e}". SoundManager is either disabled or is not initialized.`)}},{key:"_createAudioContext",value:function(){_.log("Creating AudioContext");try{let e=window.AudioContext||window.webkitAudioContext;if(e){return new e}}catch(e){let t=new Error(`Exception during the creation of audio context. ${e.message}`);return c.Monitoring.reportException(t),this.disableSoundPlayer(),null}}},{key:"_startBufferAudio",value:function(e){let t=h.AudioBufferStore.get(e);if(t){let n=this.audioContext.createBufferSource();if(n)n.buffer=t,n.connect(this.audioContext.destination),n.start();else{let t=new Error(`Error creating buffer source for sound "${e}".`);c.Monitoring.reportException(t),this.disableSoundPlayer()}}else{let t=new Error(`Error there is no audiobuffer for sound "${e}".`);c.Monitoring.reportException(t),this.disableSoundPlayer()}}},{key:"_checkIfIsInitialized",value:function(){return this.sounds.length===h.AudioBufferStore.getReadyAudioBuffersCount()&&(this.soundDownloader=null,!0)}}]),n}(u.SoundManagerBase);t.WebAudioSoundManager=m},25528:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.isSoundPlayerDisabled=void 0;var i=r(n(73687)),o=n(97490),a=r(n(19955)),s=n(44145),l=n(97615);t.isSoundPlayerDisabled=()=>a.default.operaMini()||(0,s.getApp)().route===o.Route.HIDDEN||i.default.get("is_blacklisted")||l.EnvironmentManager.isWidgetConstructor()||(0,s.getFeatures)().disableSounds},71277:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.isSoundDisabled=t.default=t.WebAudioDisabled=t.Sounds=void 0;var i=r(n(19955)),o=n(50725),a=n(39933),s=n(25528);const l=["agent_message","notification","outgoing_message"];t.Sounds=l;const u=!function(){if(!i.default.mobileOrTablet()||!window.AudioContext&&!window.webkitAudioContext||i.default.ieOrEdge())return!1;{const e=window.AudioContext||window.webkitAudioContext;try{return(new e).close(),!0}catch(e){return!1}}}();t.WebAudioDisabled=u;const c=(0,s.isSoundPlayerDisabled)();t.isSoundDisabled=c;var d=u?new a.HTMLAudioSoundManager(l,c):new o.WebAudioSoundManager(l,c);t.default=d},22541:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.default=void 0;var i=r(n(33119)),o=r(n(92664)),a=n(23267),s=n(20344);const l=r(n(4855)).default.name("TitleManager");var u=new(function(){function e(t,n){(0,i.default)(this,e),this.originalTitle=t,this.jivoTitle=n,this.titleShown=!1,this.timer=null}return(0,o.default)(e,[{key:"getTitle",value:function(){return(0,a.getPageWindow)().document.title}},{key:"startBlinking",value:function(){clearInterval(this.timer),this.timer=setInterval((()=>{let 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e=this.priorState;e?(this.trigger("submit_eula_success",D.getPrevRoute()),-1===[s.Route.INTRODUCE,s.Route.CHAT_MIN].indexOf(e)?this.transition(e):this.transition(s.Route.CHAT)):this.transition(s.Route.CHAT)},[s.RouterEvent.ToCall]:function(){b.platform.isMobileOrTablet?this.transition(s.Route.CALL):this.transition(s.Route.CHAT_CALL)},[s.RouterEvent.Cancel]:function(){this.priorState&&this.priorState!==s.Route.CHAT_MIN?this.transition(this.priorState):this.transition(s.Route.CHAT)},[s.RouterEvent.CloseWindow]:function(){!b.platform.isMobileOrTablet&&(0,v.getApp)().chatStarted&&(0,v.getApp)().isOnline?this.transition(s.Route.CHAT_MIN):this.transition(s.Route.LABEL)},[s.RouterEvent.Hide]:function(){this.transition(s.Route.HIDDEN)},[s.RouterEvent.ToDebug]:function(){this._debugClicked()}},[s.Route.CHAT_SOCIAL]:{_onEnter:function(){this.trigger("route_change",s.Route.CHAT_SOCIAL)},[s.RouterEvent.Submit]:function(){this.transition(s.Route.LABEL)},[s.RouterEvent.ToChat]:function(){this.transition(s.Route.CHAT)},[s.RouterEvent.ToCall]:function(){this.transition(s.Route.CALL)},[s.RouterEvent.Cancel]:function(){this.transition(s.Route.CHAT)},[s.RouterEvent.CloseWindow]:function(){this.transition(l.RouterUtils.getRouteChatMin())},[s.RouterEvent.Hide]:function(){this.transition(s.Route.HIDDEN)},[s.RouterEvent.ToEula]:function(e){e&&l.RouterUtils.needToShowEula()&&(this.eulaContext={link:e.link,context:e.context},this.transition(s.Route.CHAT_EULA))},[s.RouterEvent.ToDebug]:function(){this._debugClicked()}},[s.Route.CHAT_CALL]:{_onEnter:function(){this.trigger("route_change",s.Route.CHAT_CALL)},[s.RouterEvent.Submit]:function(){l.RouterUtils.needToShowEula()?this.transition(s.Route.CHAT_EULA):this.trigger("submit_success")},[s.RouterEvent.ToCall]:function(){const 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this.trigger("submit_eula_success",D.getPrevRoute());this.trigger("submit_success")},[s.RouterEvent.Cancel]:function(){d.appDispatchers.setShowEula(!1),this.transition(s.Route.CALL)},[s.RouterEvent.ToChat]:function(){this.transition(s.Route.CHAT)},[s.RouterEvent.CloseWindow]:function(){d.appDispatchers.setShowEula(!1),this.transition(s.Route.LABEL)},[s.RouterEvent.Hide]:function(){this.transition(s.Route.HIDDEN)},[s.RouterEvent.ToDebug]:function(){this._debugClicked()}},[s.Route.CALL_POPUP]:{_onEnter:function(){this.trigger("route_change",s.Route.CALL_POPUP)},[s.RouterEvent.Submit]:function(){this.transition(s.Route.CALL)},[s.RouterEvent.CloseWindow]:function(){l.RouterUtils.isChatMinAvailable()?this.transition(s.Route.CHAT_MIN):this.transition(s.Route.LABEL)}},[s.Route.DEBUG]:{_onEnter:function(){this.trigger("route_change",s.Route.DEBUG)},[s.RouterEvent.CloseWindow]:function(){this.transition(l.RouterUtils.getRouteChatMin())},[s.RouterEvent.ToChat]:function(){this._navToChat()},[s.RouterEvent.ToCall]:function(){b.platform.isMobileOrTablet?this.transition(s.Route.CALL):this.transition(s.Route.CHAT_CALL),u.Monitoring.telemetry(c.TelemetryName.CW_ONLINE_HEADER_BUTTON)}}}});t.Router=D,D.on("route_change",(e=>{if(d.appDispatchers.setAppRoute(e),(0,y._callUserFunction)("onChangeState",e),b.platform.isSafari&&!b.platform.isMobileOrTablet){const t=D.getPrevRoute();(e===s.Route.DEBUG&&t===s.Route.INTRODUCE||e===s.Route.INTRODUCE&&t===s.Route.DEBUG||e==s.Route.INTRODUCE&&t===s.Route.CHAT||t===s.Route.CHAT_EULA||e===s.Route.CHAT_EULA)&&setTimeout((()=>{const e=f.default.get(h.Component.WIDGET_CONTAINER);(0,p.updateKeyframes)(e,!0)}),50)}}))},80161:function(e,t,n){"use strict";var r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.RouterUtils=void 0;var i=r(n(33119)),o=r(n(92664)),a=r(n(26754)),s=r(n(19955)),l=n(97490),u=r(n(96394)),c=n(47138),d=n(73422),f=n(44145);const p=new(function(){function e(){(0,i.default)(this,e)}return(0,o.default)(e,[{key:"showDepartmentsIfPossible",value:function(){const e=(0,f.getApp)(),t=(0,f.getClient)(),n=(0,f.getUserSettings)(),r=n.contactsAsk,i=n.departments;return 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r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.addPageView=function(){const e=o.default.get("pages_count");e?o.default.set("pages_count",parseInt(e)+1):o.default.set("pages_count",1)},t.checkCondition=A,t.checkTimeConditions=function(e,t,n){let r=!1;for(let i=0;i{const t=E("goalElementClick");y.warn("onGoalClick",t),t[window.btoa(e)]=e,C("goalElementClick",t)},i=s.default.mobileOrTablet()&&s.default.isTouchEnabled()?"touchstart":"click";n?(0,v.addListener)(n,i,r,!0):y.info(`Element with selector: "${e}" is not found on page.`)}catch(e){y.info("Error click element",e)}},t.isAllStaticChecked=function(e,t){const n=e.filter((e=>e.isChecked)),r=e.filter((e=>e.isStatic));return t===d.RuleType.ALL?r.length===n.length:Boolean(n.length)},t.isDefaultProactive=function(){if(!u.default.rules)return;const 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t={};e.avatar_url&&(t.avatarUrl=e.avatar_url),e.display_name&&(t.displayName=e.display_name),e.assigned_agent_id&&(t.assignedAgentId=e.assigned_agent_id),e.email&&(t.email=e.email),e.phone&&(t.phone=e.phone),o.default.bots&&(e.email||e.phone)&&(t.isIntroduced=!0),e.custom_data&&e.custom_data.length>0&&x.clientDispatchers.setCustomData(e.custom_data),x.clientDispatchers.setClientContacts(t)},update_client_id:e=>{re.log("update_client_id",e);(0,D.getClient)().clientId!==e.jv_client_id&&(x.clientDispatchers.setClientId(e.jv_client_id),(0,M.updateHistory)(e),I.Monitoring.telemetry(k.TelemetryName.UPDATE_CLIENT_ID))},message_state:e=>{(0,Z.messageState)(e)},blacklist:()=>{C.default.set("is_blacklisted",!0,86400),x.appDispatchers.setChatStarted(!1),x.appDispatchers.setChatAccepted(!1),O.Router.next(A.RouterEvent.Hide),w.default.disableSoundPlayer()},disconnecting:()=>{E.default.stopBlinking()},offline:()=>{const e=W.connectionAdapter.findInBuffer("name","client_message_campaign");if(e)return 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n;re.log("chat_message",e);const r=(0,D.getApp)(),i=e.params;if(r.isOnline||t.default.setOnline(),i.from!==_.MessageInitiator.CLIENT||null===(n=i.media)||void 0===n||!n.address)if(-1!==["join","left"].indexOf(i.type))h.default.updateChatAgent(e);else{const e=i.from===_.MessageType.BOT;if((i.from===_.MessageInitiator.AGENT||e)&&t.default.agentMessage(i,e),i.from===_.MessageInitiator.CLIENT){const e=(0,g.filterMessage)(i),t=(0,D.getMessageByPrivateId)(i.private_id);if(i.private_id&&t&&x.messagesDispatchers.updateMessage({privateId:t.private_id},{chat_id:i.chat_id,msg_id:i.msg_id}),e&&!t){const e=i.private_id?i.private_id:(0,a.generateGUID)();x.messagesDispatchers.addMessage(ne(ne(ne({from:_.MessageInitiator.CLIENT,text:i.text,type:_.MessageType.MESSAGE,private_id:e,status:_.MessageStatus.DELIVERED},i.chat_id?{chat_id:i.chat_id}:null),i.msg_id?{msg_id:i.msg_id}:null),i.media?{media:i.media}:null))}e&&(0,Y.openChatOnMessage)()}}},chat_message_update:e=>{const 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r=n(17907);Object.defineProperty(t,"__esModule",{value:!0}),t.sendIntroduceAndMessage=t.sendClientAnswerTelemetry=t.sendApiIntroduce=t.sendAgentMessageTelemetry=t.openChatOnMessage=t.needToRateForm=t.isNeedShowBotForm=t.connectionTypingInsight=t.connectionReadyForMessages=t.connectionClientTyping=t.checkCustomData=t.agentMessageRead=t.agentMessageAck=void 0;var i=r(n(61125)),o=n(36113),a=r(n(96394)),s=n(50402),l=r(n(19955)),u=n(21476),c=n(97490),d=r(n(22541)),f=r(n(71277)),p=n(54415),h=n(83170),g=r(n(35802)),_=n(65465),m=r(n(23116)),v=r(n(4855)),y=r(n(14264)),b=n(26932),E=n(55329),C=n(43914),T=n(44145),D=n(33813),w=n(41504),S=n(13077),O=n(81152),A=n(84727),I=n(34445),k=n(91225),M=n(49963),x=n(79523),P=n(32183),R=n(23267),N=n(42634),L=n(91920);function F(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var r=Object.getOwnPropertySymbols(e);t&&(r=r.filter((function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable}))),n.push.apply(n,r)}return n}function j(e){for(var t=1;t0&&void 0!==arguments[0]?arguments[0]:{},t=e.fromHistory,n=e.isNoMessage,r=void 0!==n&&n;if(r||(0,C._callUserFunction)("onMessageReceived"),!t)if((0,P.pageVisible)()||d.default.startBlinking(),f.default.play("agent_message"),(0,T.getUserSettings)().labelBubble&&a.default.enable_spa_navigate)B.warn("Ignore openChatOnMessage show counter.");else if(l.default.desktop()&&(!(0,L.hasCustomLabel)()||"function"!=typeof(0,R.getPageWindow)().jivo_onMessageReceived)){(0,k.isChatInputRoute)((0,T.getApp)().route)||u.Router.next(c.RouterEvent.ToChat),u.Router.getPrevRoute()===c.Route.CHAT_MIN?b.transitionDispatchers.startTransition(s.ScriptName.MAXIMIZE_WIDGET):b.transitionDispatchers.startTransition(s.ScriptName.OPEN_WIDGET);const 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e=(0,v.l10n)("lblIntroduceRequest"),t=this.checkIfMessageExists(S.MessageType.PREFORM,e);if(t||this.botMessage(e),t){const e=c.default.getMessageByPrivateId(t.private_id);e&&e.set("created_ts",(new Date).getTime())}this.addContactsForm()}}},{key:"addContactsForm",value:function(){G.warn("addContactsForm");const e=this.checkIfMessageExists(S.MessageType.FORM);if(e){const t=c.default.getMessageByPrivateId(e.private_id);t&&t.set("created_ts",(new Date).getTime()+1)}else y.messagesDispatchers.addMessage({type:S.MessageType.FORM,from:S.MessageInitiator.FORM}),this.addSocialTelemetry()}},{key:"saveLastSystemMessage",value:function(){const e=c.default.getLastMessage();e&&"system"==e.get("type")&&e.get("body")&&e.get("body").unsave&&e.set("body",null)}},{key:"addSocialTelemetry",value:function(){const e=d.default.getJoints().links;let t="";e.vkUrl&&e.fbUrl&&(t="show_vkfb"),e.vkUrl&&!e.fbUrl&&(t="show_vk"),!e.vkUrl&&e.fbUrl&&(t="show_fb"),(e.vkUrl||e.fbUrl)&&E.Monitoring.telemetry(b.TelemetryName.CHAT_INTRODUCE_SOCIAL,{param1:t})}},{key:"initSocial",value:function(){if(G.log("initSocial",d.default.isLoginned()),!c.default.getMessagesByType(S.MessageType.SOCIAL).length&&!u.default.mobileOrTablet()){const e=(0,s.getClient)();setTimeout((()=>{1!==c.default.getCurrentClientMessages().length||e.hasIntegration||(a.default.bot_id||y.messagesDispatchers.addMessage({text:(0,v.l10n)("social_online_text"),type:S.MessageType.SYSTEM,body:{type:S.MessageType.SOCIAL}}),setTimeout((()=>{this.addSocialMessage()}),2e3))}),2e3)}}},{key:"addSocialMessage",value:function(){const e=(0,s.getClient)();G.log("addSocialMessage"),C.default.joint&&!e.email&&!e.hasIntegration&&!u.default.mobileOrTablet()&&!c.default.getMessagesByType(S.MessageType.SOCIAL).length&&c.default.getCurrentClientMessages().length>0&&y.messagesDispatchers.addMessage({text:"",type:S.MessageType.SOCIAL})}},{key:"getOfflineSuccessText",value:function(){return(0,v.l10n)("offlineSuccessContactsSubmit")}},{key:"offlineSystemInvite",value:function(){if(!(0,s.getApp)().maintenance&&!(0,s.getApp)().isOnline&&!(0,s.getApp)().chatStarted){const e=(0,s.getUserSettings)().offlineFormText;G.log("offlineSystemInvite",e),this.messageOnce(S.MessageType.FOR_TEST,e)}}},{key:"startFormSequence",value:function(e){let t=arguments.length>1&&void 0!==arguments[1]?arguments[1]:700;G.log("startFormSequence",e,t),(0,s.getApp)().isOnline&&a.default.bot_id&&!C.default.enable_bot_offline||((0,H.isAssistantBot)()?G.log("Disable form for assistant 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e=c.default.getMessagesByType(S.MessageType.FOR_TEST);G.log("deleteOfflineSystemInvites",e),e.forEach((e=>{e&&e.destroy()}))}},{key:"addMaintenanceMessage",value:function(){this.systemMessageOnce((0,v.l10n)("maintenanceSystemText"),"text",!1)}},{key:"deleteMaintenanceMessage",value:function(){G.log("deleteMaintenanceMessage");c.default.getSystemMessageByText((0,v.l10n)("maintenanceSystemText")).forEach((e=>{e&&e.destroy()})),c.default.trigger("update")}},{key:"destroyByType",value:function(e){c.default.getMessagesByType(e).forEach((e=>{e&&e.destroy()}))}},{key:"markdownMessage",value:function(e){G.log("markdownMessage",e),y.messagesDispatchers.addMessage({type:S.MessageType.MESSAGE,text:e,from:S.MessageInitiator.AGENT,body:{customerIO:!0,unsave:!0}})}},{key:"systemCallMessage",value:function(e,t){const n=c.default.getLastMessage();(!n||n&&n.get("text")!==e)&&this.systemMessage(e.replace("
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